At a time when many people were returning to the office, a significant percentage of workers continued to stay home. The pandemic was still evolving in ways that could have unpredictable effects on commuting behavior long-term. While RTA had its own economic and mode share data, it lacked comprehensive information about commuter habits, especially commuters who weren’t riding with RTA. The agency’s qualitative commuting data, from surveys and other traditional sources, wouldn’t capture trends over time and in near-real time.